Cancellation and Refunds

Cancel anytime

Annual and existing monthly plans renew automatically until you cancel. To cancel, open the account menu (your picture or initials at the top right) and choose Manage billing. You keep full access until the end of the period you already paid for, and you will not be charged again.

The 3-month sprint and founder lifetime are one-time payments. They never renew, so there is nothing to cancel.

Refunds

• Cancelling stops future charges. It does not refund the current period, and we do not refund partial months or years.
• If you were charged for a renewal you meant to cancel, email us within 14 days of that charge and we will refund it and end the subscription.
• If you were charged twice or charged in error, email us and we will refund the extra charge.
• Nothing here limits a refund you are entitled to under the law where you live.

How to ask

Email tweakcode.support@gmail.com from the address you sign in with, and include the date and amount of the charge. Approved refunds go back to the original payment method through Stripe and usually appear within 5 to 10 business days.

Changing plans

Monthly members can switch to annual from Manage billing in the account menu. Stripe shows the amount before you confirm the switch. While a sprint is running, upgrading to annual from the pricing page credits the sprint's price toward your first year.